We may collect personal information that you provide when you place an order, create an account, contact us, or otherwise interact with our website. This may include your name, email address, billing and shipping address, telephone number, order details, account information, and communications with LuxePeptides. We may also collect limited technical information such as your IP address, browser type, device information, and website activity through cookies or similar technologies.

We use personal information to process and fulfil orders, communicate with customers, provide customer support, maintain accounts, improve our website and services, prevent fraud or misuse, and comply with applicable legal and regulatory requirements. We only collect, use, and disclose personal information for purposes that are reasonable and appropriate in the circumstances.

When you place an order, we collect the information necessary to process and deliver your purchase. LuxePeptides currently accepts payment by Interac e-Transfer. Payment instructions may be provided after checkout. We do not ask customers to submit online banking passwords or other banking login credentials through our website. Order and transaction records may be retained as reasonably necessary for accounting, customer service, fraud prevention, and legal obligations.

Our website may use cookies and similar technologies that are necessary for website functionality, shopping cart features, account sessions, security, and performance. Some website services or plugins may also collect limited technical or usage information. You can usually control or disable cookies through your browser settings, although doing so may affect certain website functions.

We do not sell personal information. We may share personal information with service providers where reasonably necessary to operate our business, such as website hosting providers, WooCommerce-related services, shipping or delivery providers, technology providers, and professional advisers. We may also disclose information where required or permitted by law. Service providers are given only the information reasonably necessary to perform their services.

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, use, loss, alteration, or disclosure. No internet-based system can be guaranteed to be completely secure. Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected, including legal, accounting, dispute-resolution, and business requirements. B.C. privacy law requires organizations to protect personal information against unauthorized use or disclosure.

Subject to applicable law, you may request access to personal information LuxePeptides holds about you and request that inaccurate information be corrected. You may also contact us with questions or concerns about how your personal information is handled. B.C.’s PIPA provides individuals with rights to request access to their personal information held by private-sector organizations.

We may update this Privacy Policy from time to time to reflect changes to our business practices, website features, service providers, or legal requirements. Any revised version will be posted on this page with an updated effective date where appropriate. We encourage visitors to review this policy periodically.