Frequently Asked Questions

• What payment methods do you accept?

  LuxePeptides currently accepts Interac e-Transfer for Canadian orders. Payment instructions are provided after checkout. Orders are processed once payment has been received..

• Where does LuxePeptides ship?

  LuxePeptides currently ships within Canada only.

• How much is shipping?

  Shipping is free on Canadian orders over $150. Orders under $150 are charged a flat-rate shipping fee, which is shown at checkout before your order is placed.

• Will I receive tracking information?

  When tracking is available for your shipment, the tracking information will be sent to the email address provided with your order.

• Is your packaging discreet?

  Orders are packaged securely with care given to protecting the contents during shipment. Packaging is designed to be professional and discreet.

• What does “For Research Purposes Only” mean?

  Products offered by LuxePeptides are supplied strictly for laboratory research and analytical purposes. They are not intended for human or veterinary use, consumption, diagnosis, treatment, or administration.

   

• Are LuxePeptides products intended for human use?

  No. LuxePeptides products are intended strictly for laboratory research purposes and are not for human or veterinary use.

   

• What does lyophilized mean?

  Lyophilization is a freeze-drying process commonly used in laboratory research products to remove moisture and help maintain material stability during storage.

• How should research products be stored?

  Storage requirements can vary by compound. Researchers should follow the applicable product documentation, handling practices, and laboratory storage requirements for the material being studied.

• What is a LuxePeptides Research Stack?

  A Research Stack is a curated collection of complementary research products grouped around a particular area of laboratory investigation, such as recovery, longevity, or performance research.

   

• Can I purchase the products in a Research Stack individually?

  Yes. Products included in LuxePeptides Research Stacks may also be available individually through our peptide collection.

   

• How can I contact LuxePeptides?

  Visit our Contact page and send us a message. We aim to respond to customer inquiries as promptly as possible.